Messages in Business Environment Research Paper.
Miscommunication in written messages arises from a variety of mistakes done by a sender. Most of these errors are unintentional, but they end up affecting the intended message to the recipient. Common mistakes in all written communication are poor punctuation, typos, and grammatical mistakes.
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Messages in Business Environment Research Paper.These mistakes are considered careless errors as they give the impression that the sender either cannot reliably write or he/she does not care enough about the message (or the receiver) to give it the attention it requires (McCroskey, 2015). Also, such mistakes make it difficult to grasp key information from a message thus resulting in either incomplete communication or high chances of a recipient making false interpretations of the message. Messages in Business Environment Research Paper.
Although not considered a mistake or an error, the use of complex words and sentences warrants, to some degree, high probability of misinterpretation. The most important thing in communication is to make sure that information is passed on to the intended parties as it should; is correctly interpreted and understood; and is appropriately acted upon (Molesworth & Estival, 2015). As such, any form of written communication should be as simple, straight forward, and clear. Complex words and sentences do not only result in time wastage (as a reader has to re-read through time over and over to understand) but also contributes to misinterpretation. Messages in Business Environment Research Paper.
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Vagueness is another mistake in not only written but all other forms of communication. Vague communication happens when a person fails to quantify statements wherever possible and carelessly throws claims around. For instance, in the context of communication in a business setting, a person might claim that “Company X has made an enormous amount of profit in fiscal year A,” which is a prime example of vague communication (BRAVO, 2015). Messages in Business Environment Research Paper.A reader is interested in knowing how much (in figures) Company X made as profit and in what fiscal year.
References
BRAVO, E. J. V. (2015). Informal and Formal Pragmatics Teaching and Research: Miscommunication and Irony in the Sign Language Series. English and American Studies in Spain: New Developments and Trends, 244.
McCroskey, J. C. (2015). An introduction to rhetorical communication. Routledge.
Molesworth, B. R., & Estival, D. (2015). Miscommunication in general aviation: The influence of external factors on communication errors. Safety science, 73, 73-79. Messages in Business Environment Research Paper.